We gladly accept returns, however we are unable to offer refunds on personalised items as each product is made to order - just for you. If you have any concerns, please contact us first. On non personalised items, please return to us in a new condition within 14 days and we will process your refund for you.

The following items can't be returned or exchanged - 
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like fresh foliage or flowers)
  • Items on sale
Conditions of return -
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.